Macdonald’s team are absolutely amazing! From the moment I walked into their office, I felt welcomed and well cared for. They’re always professional, kind, and go the extra mile to make sure I’m comfortable. The results speak for themselves—my smile has never looked better, and I owe it all to Macdonald's expertise. Highly recommend if you're looking for top-notch orthodontic care!
Are you kidding me!? 4th child going through this office and it still feels as new and exciting as our first visits. These wonderful people "get it" when it comes to customer experiences and they set a very high bar and have lots of fun doing it!!
I'm not sure we'd actually have more children to keep going, but almost. :)
Kirk
We highly recommend Macdonald Orthodontics. My daughter is 8 and was so scared but the staff were amazing which made her feel so comfortable and so was Mr Macdonald. The treatment and everything about this location is 10/10 for sure! So excited to see my daughter’s new smile.
Macdonald Orthodontics is an amazing place. All of the people that work here are really nice, they always are very helpful and make sure that I feel comfortable with my braces. I really appreciate everything that Macdonald Orthodontics does for me, and I hope that the people here always stay the same.
Macdonald Orthodontics is hands down the BEST orthodontist on the East Valley. The staff is always pleasant, professional, and friendly. Whether you're at the Mesa, Gilbert, or newly opened Queen Creek office, you are welcomed and treated like family. Dr. Rob is absolutely amazing and a true gem. Everyone is extremely knowledgeable and cares about providing top-notch service with incomparable results.
Our son completed phase 1 treatment already, my husband and I are beginning our Invisalign journey to maintain our previous orthodontist treatment from our teenage years. Our son will soon begin his full treatment and achieve that golden million dollar smile that in my opinion only Macdonald Orthodontics can a achieve.
Anytime we're asked for an orthodontist, we always recommend Dr. Rob & his team at Macdonald Orthodontics.
Best orthodontist I’ve ever been to! It’s easy to sign in, and the brushing station is straightforward. All of the people who work there are friendly and easy to talk to. An added bonus, they have an ice cream machine, which is fun for kids and adults alike.
We have had a great experience at Macdonald! The staff are all super nice and welcoming each time! My daughter has always felt comfortable at the appointments. Our questions or concerns are always addressed and we leave feeling taken care of each time.
Today was our first visit and they were on time and the staff was all very friendly. The dr answered all my questions and I didn’t feel rushed when talking to him.
Their office is so fun, and I love how my teeth turned out.
(eating ice cream for breakfast doesn't hurt)
10/10
This office and the people are amazing!! I got 5 different consultations before making my decision, and I am beyond thrilled that I chose MO and would do it again in a heartbeat. They know you every time you go and are so friendly! Plus frozen yogurt on your way out!
I love McDonald’s Orthodontist! They are so kind and welcoming! They have an amazing way of treating the kids when they do something right! I would absolutely recommend!
I have a very shy and skittish eight-year-old who very obviously needed braces. She was getting her adult teeth but had no more room in her mouth for her fast-coming teeth. I have waited a few months to write this review in hopes of giving people the honest truth and not just first impressions. From the first moment we walked into MacDonald Orthodontics, we have been treated like family. We were given a tour the first time we were there and were encouraged to ask as many questions as we wanted. I was shocked when my very shy eight-year-old started asking her own questions, they were very patient with her as she asked a million questions. I was so impressed by them, but my daughter was very nervous about the thought of actually getting braces. Were quickly entering month two with braces. The staff has been beyond amazing, they have been so patient and gentle with her. They explain what they're doing that day to ease her nerves, and she always feels comfortable asking them to wait if she needs a minute. I am so thankful for every single person at MacDonald's they are all so wonderful and make every visit special.