Everyone is so kind and funny. I was scared when I first went it but I was welcomed in with open arms. I’m treated like I’ve been going to this office for years and all the staff is so nice when it comes to make you feel comfortable.
Macdonald Orthodontist is a very good Orthodontist I love how all the workers there are very nice and happy all the time I also love that this location has fun things like ice cream and I little goodie wall.
It was a great experience! It was so welcoming, clean environment, and very nice and hardworking workers. I didn’t worried about getting braces because I know that they have it all undercover and always make sure that you are okay and comfortable. Plus, they have a daily, gluten and dairy free ice cream machine, water, coffee machine, clean bathrooms, and nice and clean place where you can brush your teeth before your appointment. Additionally they give you a t-shirt and send home with you an awesome bag which includes snacks and information about braces. I’m so happy that I chose the MacDonald’s orthodontist! They won’t disappointed you.
Are you kidding me!? 4th child going through this office and it still feels as new and exciting as our first visits. These wonderful people "get it" when it comes to customer experiences and they set a very high bar and have lots of fun doing it!!
I'm not sure we'd actually have more children to keep going, but almost. :)
Kirk
Today was our first visit and they were on time and the staff was all very friendly. The dr answered all my questions and I didn’t feel rushed when talking to him.
Lori is very friendly and explains things well. Also we love the ice cream!
Dr. Macdonald and his team are very friendly and knowledgeable. The office and staff are bright and cheery. They make you feel at ease and comfortable. Scheduling and payments are a breeze. Don't forget to grab a cup of delicious frozen yogurt on your way out!
Best orthodontist ever!!!
I absolutely love dr. Rob and all of the staff!