Everyone is so kind and funny. I was scared when I first went it but I was welcomed in with open arms. I’m treated like I’ve been going to this office for years and all the staff is so nice when it comes to make you feel comfortable.
Macdonald Orthodontist is a very good Orthodontist I love how all the workers there are very nice and happy all the time I also love that this location has fun things like ice cream and I little goodie wall.
It was a great experience! It was so welcoming, clean environment, and very nice and hardworking workers. I didn’t worried about getting braces because I know that they have it all undercover and always make sure that you are okay and comfortable. Plus, they have a daily, gluten and dairy free ice cream machine, water, coffee machine, clean bathrooms, and nice and clean place where you can brush your teeth before your appointment. Additionally they give you a t-shirt and send home with you an awesome bag which includes snacks and information about braces. I’m so happy that I chose the MacDonald’s orthodontist! They won’t disappointed you.
Are you kidding me!? 4th child going through this office and it still feels as new and exciting as our first visits. These wonderful people "get it" when it comes to customer experiences and they set a very high bar and have lots of fun doing it!!
I'm not sure we'd actually have more children to keep going, but almost. :)
Kirk
Today was our first visit and they were on time and the staff was all very friendly. The dr answered all my questions and I didn’t feel rushed when talking to him.
The staff and experience is amazing. From the first visit until treatment plan completion you feel like a part of their family. They really take the time to get to know you and create a custom plan just for you. Flexible payment plans, free ice cream and coffee each visit add an extra touch and make it a warm and fun place to visit. We were sad when the braces came off since we won't get to visit as often.
Absolutely the best ortho office! Highly recommend, they’re always friendly, the office is clean, the staff is wonderful! And of course the doc is great, my daughter has had wonderful service and her teeth look fantastic!
MacDonald Orthodontics has been amazing! My daughter looks forward to each visit, and everything is always comfortable for her. The payment plans really helped us. I would refer anyone here!
This is our second ortho experience and it has been amazing compared to the place that shall not be named. We have only been twice so far but the customer service alone is worth it! The place is also very clean and has a welcoming warm vibe.