Reviews: 769 reviews
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Everyone is so kind and funny. I was scared when I first went it but I was welcomed in with open arms. I’m treated like I’ve been going to this office for years and all the staff is so nice when it comes to make you feel comfortable.
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Macdonald Orthodontist is a very good Orthodontist I love how all the workers there are very nice and happy all the time I also love that this location has fun things like ice cream and I little goodie wall.
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It was a great experience! It was so welcoming, clean environment, and very nice and hardworking workers. I didn’t worried about getting braces because I know that they have it all undercover and always make sure that you are okay and comfortable. Plus, they have a daily, gluten and dairy free ice cream machine, water, coffee machine, clean bathrooms, and nice and clean place where you can brush your teeth before your appointment. Additionally they give you a t-shirt and send home with you an awesome bag which includes snacks and information about braces. I’m so happy that I chose the MacDonald’s orthodontist! They won’t disappointed you.
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Are you kidding me!? 4th child going through this office and it still feels as new and exciting as our first visits. These wonderful people "get it" when it comes to customer experiences and they set a very high bar and have lots of fun doing it!!
I'm not sure we'd actually have more children to keep going, but almost. :)
Kirk -
Today was our first visit and they were on time and the staff was all very friendly. The dr answered all my questions and I didn’t feel rushed when talking to him.
I have a very shy and skittish eight-year-old who very obviously needed braces. She was getting her adult teeth but had no more room in her mouth for her fast-coming teeth. I have waited a few months to write this review in hopes of giving people the honest truth and not just first impressions. From the first moment we walked into MacDonald Orthodontics, we have been treated like family. We were given a tour the first time we were there and were encouraged to ask as many questions as we wanted. I was shocked when my very shy eight-year-old started asking her own questions, they were very patient with her as she asked a million questions. I was so impressed by them, but my daughter was very nervous about the thought of actually getting braces. Were quickly entering month two with braces. The staff has been beyond amazing, they have been so patient and gentle with her. They explain what they're doing that day to ease her nerves, and she always feels comfortable asking them to wait if she needs a minute. I am so thankful for every single person at MacDonald's they are all so wonderful and make every visit special.
We recently moved to AZ, and needed a new ortho for my son. I visited a few offices and I made the decision to go with Macdonald Orthodontics, the staff was super friendly from the first call with Steph, and Tammy to the actual visit with dr Robert and Dray. Dr explain everything was super nice and even took time to talk about sports with my son. Dray was really gentle and talked us through everything that was happening. I could not be any more happy with the services I will definitely be recommending Macdonald Orthodontics to all my friends.
From the time I walked into the office, everything was perfect! The staff is so nice and welcoming. It was my first time going in there and getting braces. Kris was the person who worked on me, and she was so helpful in explaining everything. Super sweet! I can’t wait to go back, and let’s not forget about the yummy ice cream! :)
-Bianca
Just starting our journey with our son. He’s so exited to start. We have been loving our experience so far. He just got his bottom braces today. Can’t wait to see how much his teeth change!!